MUSIC INDUSTRY BLOG

This is a guest post by Brian Mazzaferri

My name is Brian, I’m in a Nintendo-Pop-Rock band called I Fight Dragons, and we currently get over 200 new fans signing up for our email list every week.

We officially launched just under six months ago, with 0 fans on the list.  As I write this, we have 3656 subscribers.  We didn’t add a single fan ourselves, these are all people that have signed themselves up, that we now know, love, and interact with on a regular basis.  They are our biggest champions and a constant inspiration to us to keep working harder and pushing ourselves.

Note: there has been no label investing in us, no management company pulling the strings, no 800-pound gorilla confusing the issues.  While I appreciate the creativity of endeavors like those of Radiohead and Trent Reznor, let’s be honest; it’s not rocket science to make the internet work for you when you already have legions of fans.  That’s the easy part.  Offer them stuff to buy, and they will buy it.  Tada.

But how does a new band go about getting fans when starting from scratch?  Most advice on the subject is sorely old-hat (just play as many shows as humanly possible and never stop), or hopelessly impersonal (add 500 targeted MySpace friends every day).  The problem is that it all revolves around impressing the industry and getting to the point where someone will drop a big chunk of change to buy you a fanbase.  And there’s the root of the problem, because in the internet age money just can’t do enough.  So unless you get on TV or become famous for some other reason, the key is finding a real way to establish and grow meaningful relationships with an ever-growing number of fans.

So I humbly submit our method, which so far has been going pretty well.  For the sake of brevity, I’ll boil our online strategy to three core steps:

1. Give your music away, but don’t throw it away

We’ve given away a free digital copy of our debut EP to everyone who signs up for our email list.  For people who don’t know us, it’s a free and easy way to learn about our music for free.  And then we’ve got their ear.  Note, this is VERY different to just posting it online for free download.  The price may seem the same, but the result is 100% different, because we now have a foot in the proverbial door.

2. Regularly give away stuff that’s way too good to give away

Next, we send an email to our list every Monday at 11AM (for the most part).  More weeks than not, that email contains free music.  And not just some off-the-cuff track, it’s a track that is up to our personal standards, which I’d like to think are very high.  In holding ourselves to that standard, we give our fans something new that they really want to show their friends.  And when the next new track goes out, the new converts get to become the evangelists.  But they need new music to do that, and not just any new music, YOUR BEST new music.

3. Be real, be available, and be involved

This seems like a no-brainer, but it actually takes a LOT of work.  We’re on Twitter, MySpace, Facebook, YouTube, our Blog, and TheSixtyOne every day, talking with people and being involved in conversations.  I’m NOT talking about one-way, blast-yourself-out-there stuff like MySpace adding.  I’m talking about joining in conversations on Twitter that you have something to add to.  About commenting earnestly on music you like.  About joining a community, not trumpeting your own message.

Of course, you’ve still got to play live (and put on as great a show as you can muster), you’ve still got to have great music and high standards (in whatever context you choose), and you’ve still got to get out there and network, to become a part of the physical community as well as the virtual one.

But ultimately, in the early stages it’s not about the money.  Or I should say, it’s not about the marketing money.  It’s about you, your music, and your willingness to put in the time and energy to develop real, deep, and meaningful connections with fans.

Just joined BandCentral, a fan and task management service specifically developed for musicians and industry professionals.  It’s strikingly similar to Bandize, and playing in the same ball park as RockDex and ArtistForce.  The Band Status Updates, a one-click message syndication feature which posts to the band’s Facebook, MySpace, and Twitter profiles simultaneously, appears to be a lite variation of what ArtistData currently offers, along with a number of other dotcoms that aim to ease the pain of managing data across a number of social networks at once (I use Ping.fm to syndicate this blog).  The idea is simple: an affordable client relationship management solution for the music industry or, more simply put, a service for bands who manage their own fans.  How’s that for a strapline?  There’s also a number of key admin features for internal band use.  Watch the video:

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Extraordinary.  I’ve been poring over new music marketing strategies since I graduated from college, examining everything from joint ventures between bands and brands to iPhone apps and free disc-on-keys, chronicling 360 deals and studying the convergence of digital with traditional.  So complex the music industry has become that I sometimes don’t understand my own diagnoses.  Over the weekend, I learn that Katy Perry has set-up a voice center with SayNow where she calls in from time to time with a personal update and fans can leave her messages (she calls some of them back, apparently).  It seems that the “next-generation” of artists and promoters, myself included, have been swept off our feet by communication and relationship management technologies and forgotten that there’s nothing quite like picking up the phone from time to time.  Praise you Katy Perry!

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iLike, the hugely successful consumer-facing extension of the not-so-hugely-successful indie artist community, GarageBand, announced its further investment in self-promoting artist tools for iLike registered artists, specifically the marketing and syndication of music and music-related collateral across several social networks.  The 300,000 member iLike artist community will now be able to automate their feeds to Twitter, synchronize their YouTube channels to their iLike accounts, add an ‘up-selling’ widget to their MySpace concert listing, and include an iLike ‘music tab’ to their Facebook profile… and this is just the very tip of the ice-cream: iPhone apps, content syndication tools, premium artist stats, own web-domain management and many more flavours. 

iLike is a powerhouse, catering to 45 million music fans across its network.  This investiture will undoubtedly put some pressure on small players such as BandMetrics and RockDex who focus on statistics for artists, and ArtistData who focus on content syndication, to offer value features that iLike can’t or simply chooses not to.  And in spite of ReverbNation’s exponential growth and market lead on the indie artist front, iLike enjoys an unmistakable advantage: primed access to consumers en mass.

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ReverbNation, the leading provider of dedicated music commerce and communication tools, have added a simple yet crucial feature to their roster.  The new optional ‘Auto-Tweet’ feature automatically updates ReverbNation members’ Twitter accounts whenever they post a new song (with a link to play the song), post a blog entry (with a link to the blog), recommend another artist (with a link to the artist’s profile page), and/or add a show to their schedule (with a link to their schedule and tickets).  Given ReverbNation’s strong emphasis on fan relationship management, I think ‘Auto-Tweet’ will be very well received by their userbase of more than 375,000 members.  It may also pose a threat to ArtistData who developed an entire suite of tools around the auto-syndication theme.  Given the popularity of services such as Ping.fm, I expect ReverbNation to extend this offering by allowing its users to synchronize and distribute updates to several social networks and bookmarking portals automatically, not just Twitter.

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ReverbNation, the prominent music marketing and promotion resource for over 375,000 artists, labels, managers, and venues, has launched FanReach Pro, a premium version of its successful FanReach email service used by more than 80,000 of its members to manage and communicate with their fanbase.  FanReach Pro boasts a number of distinct upgrades, including ‘One-Click Content’ which pulls the artist’s profile content (i.e. music, videos, gigs, press, links etc.) into any outbound message in a single click, saving much time and effort in the swift deployment of newsletters and promotional emails.  In addition, FanReach Pro includes ‘Fan360’, a semantic search feature that feeds back public data from the web about the individual mailing list subscribers.  This is especially useful when it comes to composing a compelling and targeted message, and provides a means to segment the mailing list based on subscriber characteristics (e.g. location, gender, age, and online presence).  To my knowledge, ‘Fan360′ will be the first real-time subscriber metrics feature incorprated into a web-based email client, perhaps making FanReach Pro the most powerful email/newsletter marketing tool on the market.
 
FanReach Pro is available for a 30-day free trial, and starting from $9.95 per month, which is significantly cheaper than its rivals and, in terms of its feature set, presents some serious competition for FanBridge.